Called banks to waive fees.
1) Bank of America. I churn bank accounts and love taking their money because I hate B of A. They charged $4.95 because my balance went under $500 for a few days (I thought it was average daily balance). The CSR was very pleasant after explaining that I was mistaken and ready to end the call when I asked if the fee could be waived as a goodwill gesture. Of course, they said. No problem. You just need to ask, otherwise you get nothing, lol.
2) Chase Amazon Prime credit card charged a $28 late fee and a few bucks interest for me missing a payment on a $70 amz purchase.
This is a card I don't normally use, but effing Amazon automatically charged this card instead of the US Bank biz card I'm working for a SUB, and I didn't catch it, even though I've caught this in the past. I had set the USB to be my designated card, but somehow it reset. Amazon does a lot of this bs.
I am always super polite and asked for a refund on the fees as a good customer (I've never had a missed payment ever on my credit report).
Again, no problem, refunded immediately.
It just reminded me how much the big banks rely on sticking it to their customers to pad their bottom line.