I paid a credit bill online of $404.55, MPP is, and got a $2.45 interest charge.
I didn't see why I had the interest charge and called the card issuer.
She said, these charges are automated, I'll remove the interest charge.
At this point I still don't know why there was an interest charge, so had to ask her
why the computer charged the interest.
I misread $404.65 as $404.55. I was $0.10 short on my payment, so got a $2.45 interest charge.
Also, nowhere on the bill is the $0.10 unpaid balance shown on the bill.
The rep said just subtract the $2.54 from the bill and pay that. I did.
Now writing this, I'm wondering if I'm going to be short $0.10 on the next bill :-?
I requested they print the bills in a larger font.
That brings something else up, I can't read the labels on the shampoo and
conditioner in the shower. One evening my wife came out of the shower to
have me read a label to her. I was at the computer with my reading glasses on.
That was it, I sent an email to the company telling them to increase the size of
SHAMPOO and CONDITIONER on their products, so people with less than perfect
eyesite can read them.
They sent back a letter and a coupons worth $18!
The letter was in a small font, that I COULD NOT READ.
I have 20-20, contact lenses corrected vision, so it's not like
my vision is very poor.
Still waiting for a change in their label.