Is this a MPP?
I have been getting 2 produce box deliveries (local CSA-type things), because, well, I can afford it, and I live in California. It's delicious and fresh and the stuff lasts forever. It costs a little bit more than the grocery store, but about the same as the farmer's market. One of them originally delivered to our school and the school would get a cut.
Well, I think it might be COVID related, but the one farm/company has decided to expand their services because suddenly, a lot of people wanted produce delivery. They also added groceries (rice, beans, etc).
So...they moved my delivery day so that they could better group deliveries when they doubled their number of deliveries. Fine.
But in the last few weeks, they have had a few weeks when the "add ons" were not available (because they moved me to later in the week, and ran out). Fine, but they forgot to refund me. I have to actually check.
Last week, I only got half the items. It took 3 emails to get a response, and they finally said they'd refund me. Apparently, they gave me the essentials box, not the family box.
This week, I checked and they haven't refunded me. They also haven't charged me for this week. Well...they also didn't deliver my box (or the add ons). Apparently this week they migrated to the new system? I dunno because I can't get INTO the new system. I think I'm just going to have to cancel. It was nice while it lasted because otherwise, we run out of produce mid-week and it saves me a grocery trip. It's nice to be able to afford to support a local farm, but it literally has eaten up hours of my time the last couple of weeks.