Well, I canceled. Jerks told me the annual fee would be refunded, so I paid my balance minus 450, got hit with an interest charge. Kinda dumb on my part but I didn't want to hassle with asking them to send me a check once the refund posted. They refused to reverse the interest and told me it could take a couple billing cycles to get the refund... just a heads up.
I'm still curious if I could have waited until 2018, used the travel credit, then gotten a prorated refund and come out ahead -- someone try this and let me know!
Just got the Amex Platinum with 100k signup bonus, so I gotta $5k spend. Compared to the CSR, the points aren't worth as much - maybe $1k in travel or crappy gift cards, but only $600-$700 in cash/amazon.
The $200 airline fee credit (I believe this can be doubled up 2017/2018) is only for a small set of airlines, and it's just fees like baggage so... uh yeah. Maybe I done messed up. You have to choose a specific airline in advance, once per year, unlike the CSR which automatically applies to all travel.
The $15/mo UBER credit looks like a nice perk since I can use it on UberEats for perhaps one "free" entree per month.
Right now there's a promotion on your cable bill - 10% off. Works for me.
Lounge perks look better - Priority Pass plus some other lounges.
Lots of other little benefits that I probably won't use - hotel status, free wifi hotspot, free shoprunner 2-day shipping (actually I might use this around the holidays and with baby stuff)
Global entry will be nice because I already signed up using the CSR, wife used her CSR, and now we gotta get one for baby (first world problems)
5x points on travel, but crappy points on everything else
No international fees, but I'm not sure anyone takes amex in the places I go.