Am I the only one who doesn't find identifying people by generation to be a useful strategy in structuring work?
While certain attitudes or viewpoints may be more prominent in certain generations, I haven't seen that as a useful consideration at work. I have a small and diverse team. Age, gender, cultural background. Some are talented, some are hard working, some were lazy and/or entitiled and I effectively managed them out.
There have always been horrible bosses. Hence the movie :P.
The workplace is changing, its been changing for the past few decades. I think the availablity of information on the internet in general, and then the specific class of social media, is a huge factor. One thing I don't think the younger generation can truly understand is knowing nothing about anything! You had only written ads in a paper to apply to jobs to! There was no access to info on company culture, salary, people stayed at jobs longer because you got so few days off (5 days after a year of service, then 10 days after being there a few years, no or very little sick time). Taking a day off to interview somewhere and it turns out not to be anything you want, and now you only have 4 more days that year? That really hurt!
There was no such thing as flex time, coming in late/leaving early for reasons like a kids game or parent teacher conferences, doctor visits or things like that, so very difficult to hide an interview. You could get fired for being pregnant or taking off for being ill more than once or twice. It was very punitive, the job market was tight. I had a fresh master's degree, experience as an office coordinator, and couldn't get an interview for anything, even an admin asst. There didn't seem to be the idea of entry-level positions - or there were so few of them/so many applicants, I sure didn't get anything. Lots of sexism, racism, and paying women less for more work wasn't an issue. i.e. things were pretty horrible!
So I think one thing is that older workers were so widely and wildly abused earlier on that sometimes it might seem a little surprising how younger workers navigating things.
But that doesn't really change what works for work. Some changes are good - more flexibility, time off, focus on professional development and advancement, consideration for work/life balance, DEI - these are all positive changes and all workers benefit - either directly or indirecly.
Some things - like quiet quitting - don't benefit the team, the company, or really anyone. I'd even argue that it doesn't benefit the quiet quitter really. Nothing is more boring, or makes the time drag, than trying not to work! Being adequately engaged in work that is at least occationally interesting and creative but that doesn't put too much pressure, overwork, short deadlines, etc. helps the day fly by.
With the prevalence of WFH, quiet quitting won't be as boring as quiet quitting in the office. But if too many workers do it, the company advantage to bring workers back into the office increases. As more companies move to bringing workers back, then trying to source a job that is WFH becomes a less sure thing.
It's going to be like in grade wchool where the whole class loses a privledge because of a few too many students acting up! 1-2 students, you can discipline them individually. If it is a larger group, it becomes too much to try to discipline those while also providing the privledge to the better behaved students.
managing a quiet quitter sucks, and it is a time and energy suck too. And as a manager, you need to make sure that your great workers are supported, and with a quit quitter on the team everyone else ends up with more on their plate. But it is the same with any low performing team member. Some are quiet quitters, some talked their way into a job they can't perform and other incompetencies that you can't easily train away.