Author Topic: Online shopping oddity  (Read 1604 times)

GuitarStv

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Online shopping oddity
« on: March 27, 2019, 02:47:36 PM »
I bought something online.  It cost 6$ and I wanted two of them so 12$ total.  Shipping for the order was 10$, which was kinda steep but I couldn't find the item easily nearby.  So I submitted my order.

Then a couple days later I got the email confirming that the order would be shipping out.  Which was followed by an email saying that they were out of stock, and asking if I would like store credit or a refund for the item.  So I asked for a refund for the item.

This was followed by an email saying that they were going to ship out one item.  Shipping for the order is 10$.  I contacted them back saying that I didn't want the item because the shipping was too high.  I'd be happy to pay 5$ shipping for 1 6$ item.

Eight hours later they have sent me an email saying that they've shipped the item and will be charging me 10$ shipping.


Yeah, it's just 5$ . . . but this has kinda pissed me off.  My initial inclination is to refuse to accept the item from the post office and do a charge back on my credit card for the order.  Thoughts?

bacchi

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Re: Online shopping oddity
« Reply #1 on: March 27, 2019, 02:53:53 PM »
How well known is the company?

It seems like a great way to get $32 for 2 items instead of $22 for 2 items. I'd refuse the package and get a charge back, personally.

scottish

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Re: Online shopping oddity
« Reply #2 on: March 27, 2019, 03:33:05 PM »
Hum, how hard is it to do a chargeback in Canada?

GuitarStv

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Re: Online shopping oddity
« Reply #3 on: March 28, 2019, 08:04:01 AM »
Hum, how hard is it to do a chargeback in Canada?

Guess I'm about to find out.

HipGnosis

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Re: Online shopping oddity
« Reply #4 on: March 28, 2019, 08:50:01 AM »
I bought an item from Amazon - a manual kitchen knife sharpener.
It was slightly different from the description and pic, but it works (quite well even) except for the scissors sharpening function (which I wasn't interested in anyway).
I tried to do a review on Amazon.  I got "Reviews are blocked..."  But they are still selling them!!

Fireball

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Re: Online shopping oddity
« Reply #5 on: March 28, 2019, 08:53:58 AM »
I would refuse to accept and charge back that thing solely out of principle.

scottish

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Re: Online shopping oddity
« Reply #6 on: March 28, 2019, 06:19:04 PM »
Hum, how hard is it to do a chargeback in Canada?

Guess I'm about to find out.

I agree.   It really p*sses me off when someone does that.