The Money Mustache Community

Other => Off Topic => Topic started by: GuitarStv on March 27, 2019, 02:47:36 PM

Title: Online shopping oddity
Post by: GuitarStv on March 27, 2019, 02:47:36 PM
I bought something online.  It cost 6$ and I wanted two of them so 12$ total.  Shipping for the order was 10$, which was kinda steep but I couldn't find the item easily nearby.  So I submitted my order.

Then a couple days later I got the email confirming that the order would be shipping out.  Which was followed by an email saying that they were out of stock, and asking if I would like store credit or a refund for the item.  So I asked for a refund for the item.

This was followed by an email saying that they were going to ship out one item.  Shipping for the order is 10$.  I contacted them back saying that I didn't want the item because the shipping was too high.  I'd be happy to pay 5$ shipping for 1 6$ item.

Eight hours later they have sent me an email saying that they've shipped the item and will be charging me 10$ shipping.


Yeah, it's just 5$ . . . but this has kinda pissed me off.  My initial inclination is to refuse to accept the item from the post office and do a charge back on my credit card for the order.  Thoughts?
Title: Re: Online shopping oddity
Post by: bacchi on March 27, 2019, 02:53:53 PM
How well known is the company?

It seems like a great way to get $32 for 2 items instead of $22 for 2 items. I'd refuse the package and get a charge back, personally.
Title: Re: Online shopping oddity
Post by: scottish on March 27, 2019, 03:33:05 PM
Hum, how hard is it to do a chargeback in Canada?
Title: Re: Online shopping oddity
Post by: GuitarStv on March 28, 2019, 08:04:01 AM
Hum, how hard is it to do a chargeback in Canada?

Guess I'm about to find out.
Title: Re: Online shopping oddity
Post by: HipGnosis on March 28, 2019, 08:50:01 AM
I bought an item from Amazon - a manual kitchen knife sharpener.
It was slightly different from the description and pic, but it works (quite well even) except for the scissors sharpening function (which I wasn't interested in anyway).
I tried to do a review on Amazon.  I got "Reviews are blocked..."  But they are still selling them!!
Title: Re: Online shopping oddity
Post by: Fireball on March 28, 2019, 08:53:58 AM
I would refuse to accept and charge back that thing solely out of principle.
Title: Re: Online shopping oddity
Post by: scottish on March 28, 2019, 06:19:04 PM
Hum, how hard is it to do a chargeback in Canada?

Guess I'm about to find out.

I agree.   It really p*sses me off when someone does that.