I agree - you have a legitimate complaint. Let us know what you find out.
Per the Bard AI:
There are a number of reasons why people with high credit scores may be denied credit when they apply for a loan. Some of the most common reasons include:
Too much existing debt. Even if you have a good credit score, lenders may still deny you credit if you have too much existing debt. This is because they want to make sure that you can afford to repay the new loan in addition to your existing debt obligations.
Not enough income. Lenders will also consider your income when making a decision about whether or not to approve your loan application. If your income is too low, they may be concerned that you will not be able to afford to repay the loan.
Too many recent hard inquiries. When you apply for a loan, the lender will perform a hard inquiry on your credit report. This type of inquiry can temporarily lower your credit score by a few points. If you have too many hard inquiries on your credit report in a short period of time, lenders may be concerned that you are taking on too much debt.
Other factors. In addition to your credit score, income, and debt-to-income ratio, lenders may also consider other factors when making a decision about whether or not to approve your loan application. These factors may include your employment history, type of loan you are applying for, and the purpose of the loan.
It is important to note that lenders are not required to approve every loan application, even if the applicant has a high credit score. Lenders have their own underwriting criteria, and they may deny a loan application for any reason they choose, as long as it is not based on a discriminatory factor.
If you have been denied a loan despite having a high credit score, you should review your credit report carefully to make sure that there are no errors. You should also try to understand the lender's reasons for denying your application. Once you have a better understanding of the situation, you may be able to take steps to improve your chances of being approved for a loan in the future.
Here are some tips for improving your chances of getting approved for a loan, even if you have been denied in the past:
Pay down your existing debt. This will reduce your debt-to-income ratio and make you more attractive to lenders.
Avoid opening new credit accounts unless you absolutely need them. Each new credit application results in a hard inquiry on your credit report, which can temporarily lower your score.
Keep your credit utilization ratio low. This is the percentage of your available credit that you are currently using. A low credit utilization ratio shows lenders that you are responsible with credit.
Make sure that your credit report is accurate. You can get a free copy of your credit report from each of the three major credit bureaus once a year at annualcreditreport.com. Review your credit report carefully and dispute any errors.
Consider applying to multiple lenders. Different lenders have different underwriting criteria, so you may be more likely to be approved for a loan from one lender than another.
If you are still having trouble getting approved for a loan, you may want to consider working with a credit counselor or financial advisor. They can help you assess your financial situation and develop a plan to improve your credit score and get approved for the type of loan you need.