Author Topic: Where do you get your car service?  (Read 6220 times)

Michread

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Where do you get your car service?
« on: February 27, 2014, 06:22:20 AM »
Some of us don't know or care to do our own car service.  Where do you get the best deal on car service (other than doing it yourself)? 

We've been going to Firestone for over 20 yrs.  Not sure it's the best deal, but it's cheaper than the dealership. We've had good customer service and trust them to do what needs to be done without adding on things that don't need to be done.

Fastfwd

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Re: Where do you get your car service?
« Reply #1 on: February 27, 2014, 06:30:43 AM »
I usually for to the dealership with some exceptions.
I get tires at a cheaper garage because all tires are the same and nobody can screw this up. I'd let them do brakes too.
I get oil changes at the dealer but refuse the extra maintenance they try to add.
For more complex things I like the dealer because they have probably seen the same part fail at the same age on all other cars and they know how to repair it and what to change at the same time.
Not all dealers are equal. My local Audi is a crook but my local Acura is great. Things may be reversed elsewhere.

lsl129

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Re: Where do you get your car service?
« Reply #2 on: February 27, 2014, 06:43:18 AM »
Go to cartalk.com and you can search for trusted mechanics in your area. They will probably do a good job, not overcharge, and not try to oversell.

Spork

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Re: Where do you get your car service?
« Reply #3 on: February 27, 2014, 07:42:27 AM »

Small stuff, maintenance stuff and non-time dependent stuff* - I all handle myself
Big stuff that needs to be fixed right now - a local mechanic that grew up very close nearby and has a shop 5 miles from my house.


*some of us are nonmustacian enough to have extra cars.  When they're broken, there is no real time crunch to get them fixed.

soccerluvof4

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Re: Where do you get your car service?
« Reply #4 on: February 27, 2014, 07:44:37 AM »
Reputable dealer on the major stuff as others have said in alot of cases they have seen the same part fail but am diligent in questioning everything they do so they know I care about the expense.

Tires, oil changes etc.. General maintenance if you cant do yourself then just shop for the best deals there are so many tire and brake stores and oil change places your always bound to find a deal going on somewhere.

RetiredAt63

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Re: Where do you get your car service?
« Reply #5 on: February 27, 2014, 11:09:59 AM »
My dealership.  Their rates are comparable to, say, a Canadian Tire in a larger city, and their work is good.  I am meticulous about regular maintenance, it has saved me in the past (my last Subaru blew both head gaskets, which turned out to be a known problem with that engine, and my costs were fully reimbursed because of my service record).  They know I am on pension and watching my costs (I'm not proud, I make that clear) - when I had the flat tire and the tire could not be fixed, they found me a matching used winter tire to get me through the rest of this winter.  They charged for labour, no charge for the tire.  Small town dealerships are often better than city ones, because word of mouth is so much more important to them.

LanceBurkhart

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Re: Where do you get your car service?
« Reply #6 on: February 27, 2014, 12:03:29 PM »
Surprised so many people here go to the dealership. Dealerships are just independent companies that have a license to sell and service auto manufactuere's products. A Nissan dealership has a contract with Nissan, but is not a part of Nissan.

On the other hand, independent mechanics that specialize on a certain make, e.g. Acura guys, will know those cars inside and out. They have access to all the manufacturer's service bulletins and software just like the dealers do.

 I avoid dealership like the plague unless I need a service update done (which they do for free), am under warranty, or stand a chance of having the repair paid for by the manufacturer under "good will," (e.g., a safety related problem that occurred not long after the warranty expired).

Otherwise, an independent mechanic will be 30 to 50 percent cheaper. They don't call it the stealership for nothing. Just check yelp and find someone with trustworthy vibes.

I'm also waryof firestone and other chain oil change places because they always upsell you air filters and crap that you don't need.
« Last Edit: February 27, 2014, 12:06:26 PM by LanceBurkhart »

ketchup

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Re: Where do you get your car service?
« Reply #7 on: February 27, 2014, 12:06:59 PM »
Only once have I paid to have something done to a car.  It was a new muffler on my old car.  That was a bit over a year ago, and I didn't feel like doing it myself in the middle of winter without a garage (or paved driveway).  I went to a local place near my work that people had recommended.  They were super nice and not at all pushy (it was a 25 year old car; I'm sure they could have found plenty of work it "needed").  Reasonable pricing for what it was, and they were able to do it while I was at work a few blocks away.

Everything else I do myself, all maintenance and repairs.  Everything from oil changes to replacing my buddy's head gasket in his Geo Metro on the side of the road in November.  Parts online from IPD or FCP for my Volvo-specific stuff (or the parts counter at the dealership for really esoteric things like oddly shaped $7 small hoses), and Autozone and the like for random little non-critical things.  The internet tells me how to do things.

I did get almost-screwed once by a mechanic.  The brakes light came on in my old car and it was stupid cold outside (sensing a theme here) so I on a whim went in for their "free brake check".  The place was well-reviewed, and seemed reputable.  They told me after inspecting the car that it was unsafe to drive, that I needed new front pads and rotors, new rear shoes, drums, and cylinders, and that it would cost me around $800 "to make it safe to drive".  I gave them a metaphorical middle finger and left.  My dad was alarmed when I told him about it, so I took it to his house and we looked at it.  Front brakes were fine, at 70% wear, no damage to rotors.  Rear brakes were good, at around 40% wear, with perfect drums and cylinders.  There were also cobwebs over the drums and everything.  The mechanic didn't even actually look at the rear brakes.  How shady can you get?  And the guy seemed all friendly and into my car and asking me about it (It was an '88 Chevy Sprint, so pretty distinct and weird).  Disgusting.

Eric

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Re: Where do you get your car service?
« Reply #8 on: February 27, 2014, 12:45:05 PM »
For car maintenance, cheaper is not always better.  I'm looking for the right combo of price and quality.  As such, I take my car to my local independent mechanic.  You know, the guy who says "Hey, I notice that your flux capacitor is getting a little worn, so you may want to think about replacing that in a year or so", and you never get the upsell of the transmission flush at 10k miles.

MrFancypants

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Re: Where do you get your car service?
« Reply #9 on: February 27, 2014, 12:53:29 PM »
I've had a really bad experience with Firestone.  They've damanged multiple wheels and caused a nasty rattle under the hood of one of our cars that took me some time to diagnose and fix.  I would never recommend that anyone go there unless they were getting a smoking deal on tires.

IMO your best bet is to get an AngiesList account and let that help you narrow your search focus on local independent shops.  Typically the quality of work will rival or even exceed that of a dealership, but at a nice discount.

Frankies Girl

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Re: Where do you get your car service?
« Reply #10 on: February 27, 2014, 12:58:57 PM »
Stuff I can't handle (changing air filters, lights, etc) I got to an independent mechanic shop that has been very trust-worthy over the years. They've steered me away from doing unnecessary repairs and I like that it is a small locally-owned business too. It did take me a while to find them tho, and I had quite a few bad experiences while looking.


Undecided

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Re: Where do you get your car service?
« Reply #11 on: February 27, 2014, 01:15:08 PM »
There's a garage I can walk home from. They don't claim to be experts in my brand, but it's a Subaru in a mountain town, so I think they see a fair number of them.

luigi49

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Re: Where do you get your car service?
« Reply #12 on: February 27, 2014, 01:27:23 PM »
I have yet to find a trustworthy independent mechanic. Found a good one once but year 3 he started getting greedy and started to up sell services, parts.   Mechanics who are honest starts that way and work their way into charging you more sooner or later.   Happened to me several times. 

greenmimama

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Re: Where do you get your car service?
« Reply #13 on: February 27, 2014, 03:24:43 PM »
We used to have one we could walk to, it was so handy!, but then we moved, and we found a guy who has been a mechanic for 20+ years and as a side hustle he fixes cars at home too, he was recommended by a friend we have that knows more about cars than anyone else we know, so far he has been such a money saver, he really should charge more, he isn't close to us but is worth the drive for sure!

I would just ask on facebook or something where you have lots of local people.

loki

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Re: Where do you get your car service?
« Reply #14 on: February 27, 2014, 04:52:06 PM »
If I can't fix it myself, I take it to a local mechanic. The rate there is ~$85/hr, which makes me try very hard to fix whatever I have issue with before bringing it in.

Rural

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Re: Where do you get your car service?
« Reply #15 on: February 27, 2014, 05:17:59 PM »
Got a guy my husband went to school with who owns a one-man garage. I think he bills himself at about $10 an hour, and he knows what he's doing. He's 15 miles away, but there's nothing any closer anyway.

prodarwin

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Re: Where do you get your car service?
« Reply #16 on: February 27, 2014, 05:38:57 PM »
I only pay for 2 things really:

* mounting tires.  This can be done anywhere that will mount tires I bring them.  Usually whoever gives me a good quote and has a not-inconvenient location

* alignment.  I can do this myself, but I'm lazy when it comes to these.  I pretty much only go to a performance oriented shop for an alignment, because standard shops usually dont give a fuck.  They put your car "within spec" and thats it.  You can still have your LF wheel at +0.5 deg of camber, RF at -1 deg, a bunch of cross caster, a misaligned steering wheel, etc.  Its woth the extra $40 or 50 to have someone do it to my specs and be within 0.1 on all measurements.

Dee18

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Re: Where do you get your car service?
« Reply #17 on: February 28, 2014, 02:51:47 PM »
+1 on finding a mechanic through the cartalk web site, oherwise known as the Click and Clack brothers from National Public Radio.

I found a great mechanic there 15 years ago.  What a relief!  I once took my car into the Honda dealer when it was still under warranty for a repair that was covered.  They told me I needed $800 worth of additional (not under warranty) work for a dangerous condition.  I called my mechanic from there, talked with him and decided to risk driving it to him.  His conclusion?  Nothing wrong. 

Hedge_87

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Re: Where do you get your car service?
« Reply #18 on: March 01, 2014, 05:05:44 AM »
For car maintenance, cheaper is not always better.  I'm looking for the right combo of price and quality.  As such, I take my car to my local independent mechanic.  You know, the guy who says "Hey, I notice that your flux capacitor is getting a little worn, so you may want to think about replacing that in a year or so", and you never get the upsell of the transmission flush at 10k miles.
This. I have a good friend that is a mechanic. He has found several things wrong with my truck by riding with me or being outside when I pull up. It's hard for me to hear anything because the truck does't have any exhaust anymore (got pretty beat up going in and out of ditches about 100k miles ago). He also lets me borrow some of the fancy tools that just make life easier. For instance with a U joint press you can have the most stubborn U joint broke apart and back together in about 5 minutes. Something that I used to do with a hammer and a bench vise and lots of cussing lol.

Bbqmustache

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Re: Where do you get your car service?
« Reply #19 on: March 01, 2014, 05:40:49 AM »
We've been going to the same mechanic since I moved to Baltimore 25 years ago.  He now has a rewards program, and gives me a small discount when I pay him in cash!  http://www.paulsauto.com/