There seems to be a lot of curiosity on how I racked up $45k in “patient responsibility”. I don’t want to do detailed accounting here - I have 125 Explanation of Benefits statements from last year. So I’ll pull out a few examples with approximate costs.
I do want to start with a few of points of clarification that people seem to be debating:
-I’m in California which has had consumer protection from surprise billing since 2017. The insurance and healthcare companies are well versed in the law and there are loopholes. I’m not sure how things would have been different under the new national law, but I assure you that if there are any loopholes, they will be utilized.
-I filed several grievances, appeals and complaints with the hospital, insurance company, and the CA Dept of Insurance. I won a few, I lost or was denied a few - typically due to some convoluted or unexpected exception in the law.
-The out of pocket maximum is calculated based on the insurance company’s ‘allowed amount’ for the bill. Not based on the actual billed amount. So if the insurance company allows $1,000 for an ambulance ride and pays 80%, they would pay $800 and the amount counted toward the out of pocket max is $200. But if the actual bill was $2,200, then the patient actually pays $1,200 with $1,000 not counting towards the out of pocket maximum.
-The amount I ended up paying was not the $45k that the insurance company calculated. Some bills I negotiated down. Others never hit the insurance list because I had maxed out benefits. I haven’t finished the final accounting, but things that most people would consider medical bills probably landed pretty close to $50k.
-I was extremely lucky to not have a brain injury - in fact my neurosurgeon said that he didn’t want to call it a miracle, but it was kind of unbelievable that I didn’t have a stroke. If I had a brain injury, the costs absolutely would have been more because I wouldn’t have had the cognitive capacity to argue as much as I did.
With that out of the way, here are a few examples.
-Ambulance bills: I had 2 of these. One for the original transport to the trauma center and one for a pre authorized transfer from the trauma center to an inpatient rehabilitation hospital. Between the two, my cost was ~$2,200 with none of that counting towards my out of pocket maximum.
-Neurological monitoring during surgery: By far the biggest cost. Insurance company said the equipment provider was out of network. And this is apparently one of those funny loopholes like the ambulance - somehow doesn’t count as surprise billing. Hopefully that loophole is closed in the national law. ~25k
-Post discharge follow up appointments: 2 surgeons and physician that coordinated inpatient care. This is a little complicated, but while the trauma center was in network, the physicians were not. Even more confusingly, these physicians were in network if seen at a different facility. I was assured each time at check in that there was no copay / insurance covered it. Unfortunately that was wrong. Oops. ~$2,000
-Physical Therapy: Not surprisingly I exceeded my annual limit for this. Now that it’s 2022, I’m back to covered visits again. ~$2,500
-Mental Health: This isn’t in network. My therapist charges a fair price that’s about double what insurance will reimburse. ~3,000
There are a few others as well. Mostly smaller amounts, but they add up. As I mentioned in my earlier post, medical equipment isn’t included in that $45k number - walker, shower chair, ice packs, special pillows and things for positioning at home, home equipment for PT, etc. Nor is the extra private physical therapy I’ve been doing on my own.
And back to the do you need it or not UIM. It’s totally up to you. I walk and bike a lot more than I drive. I think in this scenario I’m much more likely to need UIM than liability. Personally, we insure for very high cost, high impact things and set deductibles pretty high. I’m not insuring against a $20k loss, I’m insuring against a $100k+ loss (which this definitely was). Most other people carry $25k/50k car insurance in CA (the minimum). That’s not enough for what we are insuring against. So for us it makes sense to carry it.