Overall we’ve had a poor experience with Samsung products. Our current house was new when we bought it and the builder had installed Samsung appliances (stove, oven, microwave and dishwasher), so we bought a Samsung refrigerator to match. Yes, I’m a bit OCD in that way. While we haven’t had an issue with any of these appliances in the 5 1/2 years we’ve had them, I’m just not happy with the overall quality. The “buttons” on the panels are hard to push, the drawers on the dishwasher don’t slide easily, the fridge is noisy, etc. I’d love to replace them with better quality but I am mustachian enough to not spend money to replace something that works.
My really poor experience with Samsung was back in 2006 or 2007 when plasma TVs were still a thing (and pre-MMM days) and I spent $2500 on a piano black Samsung plasma TV. It is the only time I ever bought an extended service warranty and I was sure glad I did as 18 months in the damn thing completely died. BestBuy tried to repair it once and then said to use the extended warranty to buy a new TV. I asked the repairman which brands he recommended and he told me he couldn’t officially recommend one but that he could say the ones he least frequently performed repairs for were Sony. So, I used the store credit to buy a Sony LCD and it last until just a year or two ago. We replaced it with another Sony. I realize Sony doesn’t make major kitchen appliances but that’s my story for staying away from Samsung when at all possible.
I prefer Whirlpool or Frigidaire, maybe even Maytag or KitchenAid (I think they are all related), kitchen appliances. If I was totally loaded I’d probably do Wolf or Viking, but I’m not, so I’ll stick with the less expensive but still decent stuff.