Author Topic: Empower / Personal Capital only updating on days of logins?  (Read 986 times)

johndoe

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Weird question: it seems Empower / Personal Capital is only updating balances when I login.  For instance I logged in today (7/16) and all balances are "flat" from 7/15 back to 7/7 (assume that was previous login).  This isn't a huge problem, I'm just not sure why it doesn't import all the data for the dates between.  Looking back to previous years, I don't see this same behavior.  Has anyone else noticed this, or know of way to fix it?  Of course I could login more often ... but hey I'm trying to think about money LESS! 

It seems to be doing this with all my accounts.  On top of this, my checking account requires special authorization each time (where I receive and submit security code in order to update).  Not sure if these could somehow be related.

Mustache ride

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Re: Empower / Personal Capital only updating on days of logins?
« Reply #1 on: July 16, 2023, 12:46:01 PM »
I have noticed this and do not know if there is a fix. Sorry I can’t be of more help.

johndoe

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Re: Empower / Personal Capital only updating on days of logins?
« Reply #2 on: July 17, 2023, 04:53:56 PM »
I have noticed this and do not know if there is a fix. Sorry I can’t be of more help.
Well I'm glad to know it isn't just something I've goofed, thanks!