I just listened to the whole thing.
The Fed management seems defensive and doesn't seem to appreciate the difference between these two top down policies:
1. 'employees are encouraged to voice dissent'
2. 'employees are duty-bound to voice dissent when _fill in criteria here_'
The first places the responsibility for compliance on middle managers, who may not like dissent, or may have zero training in how to encourage constructive dissent in conversation. It also makes voicing dissent seem optional.
The second sets unequivocal expectations. Voicing dissent is compulsory.
Fed management, judging by their responses to ProPublica questions, seem to think that by continuing with the same policy of, 'encouraging dissent', they're going to get different results.
Also, you don't just hire new people and think that solves the problem - you TRAIN your workforce to change behavior and comply with new policy.
One of the things that annoyed me in my job was seeing management take single-dimension action and think they'd solved a problem. In my head I imagined them patting each other on the back and moving on to other business as if they were done. In the Fed's case, they just brought in new blood. That was an effective course of action, sure, but it would have been more effective if they'd trained management, trained employees, set clear objectives, and set clear policy.
It was uncomfortable listening to the recordings. I imagine Elizabeth Warren will have something to say about this piece.