This is sort of odd, but on Labor Day, our microwave died. After deciding CL was a waste of time for the type of microwave we needed for the price we wanted to pay, I found a great returned one in the scratch and dent section of Amazon (Warehouse) for $143. I was able to use an Amazon gc I got for my birthday and some rewards points from my CC to bring down the price even further (new price was $198). For whatever reason, it was not going to ship until the 13th, but once it did, it would be on the two day shipping plan and would be here tonight by 8pm.
Now, I did get a bit concerned yesterday when I saw it hadn't shipped yet, however, I've had this happen with Amazon before and they expedited the shipping, I still got the item by the guaranteed date. Refreshing all day at work, nothing, came home, made dinner, looked at the phone - oh it finally shipped. Estimated date of delivery SEPT 22nd. WTF?
So I called Amazon and the CSA had no idea why it took so long to ship out in the first place and apparently once they finally got around to shipping it, they shipped it standard ground instead of Prime two day delivery like they were supposed to. Called UPS and they said there was nothing they could do at that point, so the CSA decided to have the microwave sent back to the warehouse and send me another next day air for free. The CSA did not realize that I had bought a 'damaged' one of a kind item from AW, so it wasn't as simple as me just buying another one. So a call to the supervisor later, he was able to price match the microwave and get me free next day air. My microwave will be here tomorrow, yay!
So what didn't I buy, but am getting anyway? A brand new, undamaged microwave. :p