I just got off the phone with Chase and it was a rather confusing call. I wanted to see if folks here have some advice on the timing of spend and points so I have a better idea of what questions to ask when I call again. Sorry if this is duplication from somewhere in the 15 pages of this thread.
I applied for and was approved for the card on 10/4. I received my card Thursday 10/12. I activated my account today 10/14. When I log into my account, I see my next payment due date is 11/28. The rep told me my cutoff date for the 3 month promotion would be 90 days after that, so 1/2.
Per the materials they sent with the card, "Points are earned at the close of each monthly billing cycle, based on the purchase made during that billing cycle, plus any bonus points posted during that billing cycle, but minus any returns or refunds."
So if I want to stretch the companion pass to 2 years, do I literally have to spend $2,000 in the first two days of January so that the 60,000 miles do not post at the end of the monthly billing cycle in December? This seems rather complicated to coordinate considering the fact that I have two cards (Plus and Premier) to juggle $4,000 combined spending on in two days, one of which is a holiday.
Edit: Or could I spend $1,900 on each card through now and December, and spend the final amount on each card on 1/1 to push it over $2,000, which means the 60,000 would be "earned" in January without needing to spend the entire $2,000 in two days?
Am I misunderstanding the dates and timing? Should I call back to confirm that the 1/2 date he gave me is correct, considering the fact that I didn't even receive the cards until 10/12? I'm wondering if he literally just added 90 days to my application date rather than looking into the account for me.
If anyone has a better grasp on these dates and how things are supposed to work, I'd appreciate any advice. This is my first time using this program so I want to be sure I understand all the fine print. Thanks!