Quick question but what is the *typical* payout schedule for you guys based on? Is it based on 2 months (or whatever) from the date you confirmed adding the user OR do all the companies only pay you 2 months from the post date?
I added an AU with a company back on 11/27 and just asked them about payment and they told me this AU didn't post first cycle, implying that I'm not going to get paid this month... I'm a bit confused.
Old Company pays regularly on the last (business?) day of the month following the month in which the AU was added. So a user added today with Old Company would get paid on 2/28. Sometimes even a day or two earlier.
I haven't dealt with New Company recently. Last I did, they paid eventually but it could be months and months and required frequent hounding.
Forgot to ask/follow-up but is it common practice for either company to pay a pro-rated amount if the user is kept on for X days or weeks after the last payment? I feel like one of the companies (not sure if it's new or old) is 'bleeding' days/weeks over pay periods before requesting that I drop the user(s). Unless that's normal... I'm not really sure how the whole timing of users on accounts and pay periods aligns.
I've worked with Old Company and New Company in the past. But I stopped working with New Company a while ago, mainly due to the payment lag issues that have been discussed here. So I can only answer with regards to Old Company.
With Old Company, there is a website one can go to and it shows the date to remove for all of my AUs. I have a tickler in my to do list for the next upcoming date to remove an AU. As a result of these two things, I reliably remove AUs pretty much exactly on those remove dates.
I have had one or two AUs pay another fee to be extended - they basically buy two slots back-to-back chronologically. In this scenario, it's treated like a separate additional order and I get another full commission. I like these quite a bit because it's very easy on my part, but they're pretty rare. It also doesn't sound like what you're talking about.
It's my understanding that an AU pays to be added for X cycles, where X is either 2, 3, or 4 months. Orders get released to me anywhere from 1 to 5 days before the closing date of my CC cycle. I typically add them the same day. Since my closing dates aren't aligned with month end, there is a lack of alignment between the AU adding/dropping activities and getting paid. But as noted above, I regularly get paid at the end of the month following the month in which the AU was added. So for example, the last AU I got paid for I added on 1/11/22 and got paid on 2/28/22.
I vaguely recall with New Company that they were unclear and contradictory with regards to their explanations as to the issue you're asking about in your last sentence above. That plus the payment lag issues drove me away. FWIW, they did eventually pay me all that they owed me, but it was an unreasonably long time and they missed several promised payment dates in the process.
It sounds like you're working with New Company.