I just got a few sales for the first time, all through the "new company". All AU's added by phone. First 2 were for Barclays, added w/o a problem. Just b/c I'm a little paranoid, when I supplied the AU's addresses, I made sure to tell the CSR that I didn't want the cards sent to the AU addresses, but instead to me. She assured me they never send them to the AU (maybe she remarked that they only do so if the card owner requests it specifically, I can't remember). Point is, they don't automatically send them to the AU. They did request addresses for each of the 2 AU's however, which I supplied. So far, so good.
When I got notified of an add for an AU through Discover a few days ago, I tried to add it online. It kept rejecting the add by saying the AU had an invalid address. When I went to the boilerplate stuff from the "new company's" email, I saw buried in there a line saying that Discover has a glitch in their online add system, so if the AU is rejected online for reason of an invalid address, you need to call it in. So I called it in. At the time, I assumed that the AU's address would be needed in order for it to report to the correct person. When the CSR asked me for my address, I said "do you mean the AU address?" She said, "well wherever you want the card to go" (or something to that effect). I was a little taken aback by that, because I guess my takeaway from this thread was that it wasn't SOP for the CC companies to mail the cards to anyone but the cardholder. Just to be sure, I said to the CSR "You mean if I give you the AU address, you send the CC to them" and she said "Yes, that's where we'd send it". Remember here, my original assumption was that I needed to supply the AU address for correct reporting. The CSR never asked me for the AU address after I gave her my address, though. Still and all, the online Discover add form did have a requirement for the AU address, which is what ended up sending me to the phone to do the add in the first place. It all felt a little like a brush with something risky.
Has anyone had a similar experience adding an AU on Discover? Am I the only one who inadvertently came thisclose to having the CC sent to the AU?