Good. I got a story. I got an internet teaser rate $14.95 for the first year when we moved here. After one year I called and asked if I could keep the same rate, and they said 'sure'. But their computer didn't like that, and every month the rate would get jacked up to the normal rate. I'd call, ask them to check the records, they would agree to refund the excess. This went on the entire year. Finally, I got a supervisor on the line who said "we'll give you that rate for life." I said, "Do you mean my entire life?' He said yes. We have been on that rate for about 8 years now. It is really slow, I suppose the slowest speed that can still sorta be called DSL, and sometimes videos don't stream smoothly, but it works.