Author Topic: Lower broadband cost + tip for the swedes  (Read 1609 times)

lemanfan

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Lower broadband cost + tip for the swedes
« on: September 23, 2014, 12:10:09 PM »
I got a letter from my ISP / Telco telling me that they wanted to raise the price for my broadband.  So I called them and told them frankly, I wanted to pay less.  It took a while to get by the first person, but after threatening to leave them for another supplier, I finally got connected to the cancellation prevention department - and then I got some discounts.

Got to keep the old base price "for good" and a few extra discounts.

Ended up lowering my cost with about $12 a month - no revolution, but still nice.  And I quadrupled my speed at the broadband. 

So the hints for the swedes out there that wanna negotiate with TeliaSonera - call the cancellation department ("uppsägning") and you have a little more power to talk to them... :)


 

Wow, a phone plan for fifteen bucks!