Ever since I attempted to move to the new unlimited mobile plan at the Big T (rhymes with noble), my mobile no longer works at home. Big T had me reset my phone twice, do handstands while reciting the alphabet backwards, and shifted me around. Finally, SO sorta kinda got them to admit that, yeah, resetting our phones is not going to work.
We've applied to terminate the contract (they only accept this request via fax, by the way) since they can't keep to their part of it by having coverage in our own house. (Their solution to us no longer having coverage in our house is to use our wifi. Um, then what am I paying for? And also, what if the electricity goes out as it often does, and we have to make a 911 call?)
I am sort of worried the big T will say no to terminating our contract and not let us have our phone numbers or unlock our phones. You know what? Worse things have happened. In the end, I'll be on a $10/mo plan no matter what and be on another network that functions inside my house.
And if you want to revel about how your plan is cheaper, I will help in this regard. We've been paying One Hundred Twenty Dollars Per Month.
I know. Kray kray.
I've been a customer for ten years and all I've gotten is "use your wifi" if you can't get coverage now.