Author Topic: For Aussies - What's with BankWest mortgages?  (Read 1415 times)

AliEli

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For Aussies - What's with BankWest mortgages?
« on: August 30, 2016, 06:44:51 AM »
I *FINALLY * managed to get on to someone at Bankwest to ask about my mortgage interest rate since the RBA cut rates recently, and I felt like they genuinely didn't care to keep my business.  When I did the same thing with NAB a few months ago for another property they just about fell over themselves to make sure I stayed as a customer, but Bankwest just didn't seem to care!  I'm paying 1.2% above their advertised rate, and yet they want me to pay an additional $90 as a one-off fee and then a monthly $12 account keeping fee to change me to another loan product :s  Grizzle.

Fresh Bread

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Re: For Aussies - What's with BankWest mortgages?
« Reply #1 on: August 30, 2016, 05:10:39 PM »
I'd say just switch? Sounds like they don't want your business!

marty998

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Re: For Aussies - What's with BankWest mortgages?
« Reply #2 on: August 30, 2016, 05:30:43 PM »
All the lenders are quietly trying to hang onto their interest rate margins.

I'm surprised it doesn't show you the rate on your internet login?

Fresh Bread

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Re: For Aussies - What's with BankWest mortgages?
« Reply #3 on: August 30, 2016, 05:41:48 PM »
All the lenders are quietly trying to hang onto their interest rate margins.

I'm surprised it doesn't show you the rate on your internet login?

I read it as OP was contacting them to ask them to lower their rate after the RBA cut. Not that OP didn't know the rate.

AliEli

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Re: For Aussies - What's with BankWest mortgages?
« Reply #4 on: August 30, 2016, 05:49:26 PM »
I rang to ask whether they'd like to hang on to my business by lowering their rate, since it keeps going up and never comes down. 

marty998

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Re: For Aussies - What's with BankWest mortgages?
« Reply #5 on: August 31, 2016, 02:47:14 AM »
What's your total balance? The Bank staff would have the ability to give larger discounts depending on how much lending you have with them...

Wadiman

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Re: For Aussies - What's with BankWest mortgages?
« Reply #6 on: August 31, 2016, 05:11:11 AM »
I refinanced a little while back and when i checked rates BWest were nowhere near the best.

Ended up with Click loans and am paying 3.74% but there are others that are around this or even less - eg U Bank (3.64% for a no frills loan).
 
I would take my business elsewhere if I was you or perhaps consider rocking up to a local BWest branch and having a face-to-face with the manager and seeing if they are more responsive.