The process was quick, and simple. Customer support is just a call away, and always very helpful. They compete mainly with SoFi, which i applied as well. Overall i have to say the experience was better going through the process with Earnest. If by any chance you decide on Earnest, by using my Earnest referral link:
https://www.earnest.com/invite/daniel3316You can get a bonus of $200 dlls. It is a nice way to start paying off those student loans.
When you share your personal referral link with your friends and family, you'll each get $200 when they refinance with Earnest.