Has anyone made use of these? For simple health issues, they're a great fallback. Like an urgent care or unscheduled primary care visit except by video, and you "wait" in your own home. They're also cash only with an upfront fee, so great for people with catastrophic/high deductible insurance.
My health insurance company has arrangements with a couple of services, but Virtuwell (
https://www.virtuwell.com) is an interesting option. They start with a long questionnaire that you fill out for free, before having to pay for the visit. This can be useful all by itself, because by the end you have a pretty good idea where the diagnosis is going.
Something like this directing you to common conditions & simple home remedies (and when to actually seek medical help) would be dead useful, assuming that legal/liability issues don't make it impossible. Like, a questionnaire that starts with a symptom and ends with a simple info screen: "You probably have this common condition. Try this conservative treatment first, then if it doesn't resolve by X time, go see your doctor." Boom, you just saved several hundred $$ not to mention a lot of your time. There are insurance company hotlines and services with monthly subscription fees like justanswer that simply involve phone calls, but an online questionnaire would be so much easier and quicker than calling a number, waiting forever on hold, confirming your identity etc etc.