My previous post didn't show up right, so here's another one.
I got an EOB for a new crown on a cracked tooth. The EOB is requesting 'please resubmit with a
narrative of medical necessity'. At this point, the EOB says they are not approving anything.
I called the dental office clerk and she said not to worry about it, and she would write a letter to
the insurance co and provide the narrative.
To complicate things, I had a filling put in the same tooth a month before the crown, but the filling
came out. Could that be part of the problem? They ins co paid the claim for the filling, by the way.
Thanks!
edit to add: I now see the other post is readable, so I'll leave this post up as the short version. See the other post for full version, lol.
