I have a question out of curiosity I'm hoping the lawyers might be able to help with. Last week, my wife and I spent a few days at some natural hot springs. They were really nice, we had a great time. Before we went in, the establishment had a waiver form for us to sign releasing the establishment from any liability in case we were harmed (drowned, had a heart attack from the heat, etc.). It also gave us warnings that water activities are potentially dangerous (it wasn't dangerous by the way, it was 5 ft. of water at body temperature for relaxing in, but that's not the point).
Here's the part that was interesting to me: The waiver form had a specific clause that said we could not seek damages from the establishment under any circumstances, even if there was gross negligence on their part. I crossed that part out with a pen and signed the form, and fortunately the desk clerk did not notice or didn't raise a fuss about me crossing it out. We had a nice time, and left without incident.
My question is, even if I had not crossed out that section before signing, can an entity really limit their liability if they are found to be grossly negligent? Would a court say, "Sorry, you signed the release, case dismissed." Or would a court say that the establishment can't be released from liability if they're found to be grossly negligent, even though the release was signed? I'm hoping it's the latter!
To give an outrageous example, if there was poison in the water that killed or permanently maimed one of us, and we could prove beyond any doubt that the place knew about it and did nothing, would we really have been unlikely to obtain damages if we had not crossed out that part? Or if a drunk employee drove their car right into the pool, crushing me?