In my experience Voya blows. I work at a small consulting firm and the fees for a vanilla index fund are nearly 2% all in. The target date funds are all over 2% and the specialty funds can reach nearly 3%. That includes the fees Voya tacks on that aren’t included in the funds ER.
Can’t adjust my contributions, no automatic mega back door Roth option, interface is slow as hell, no option to pick my own funds or ETFs.
DW has fidelity at megacorp and her fees are ~0.01% on everything and she has access to 0% fee funds in the brokerage link account. Her company got rid of the after tax and mega backdooor option though, but it used to be automatic. She can invest in anything she wants and adjust her contribution amount anytime she wants.
Voya costs me about $3k per year and counting. Fidelity costs us <$20 per year on a similar balance. Again, probably a small company vs. mega Corp thing, but yeah... Voya blows.