I think I've basically had it with Capital One, and possibly online banking.
If you want the backstory on this, I posted about it last week--you can find it in my recent threads.
Yes, I realize this was partly my own fault, but the story continued--with a certified check that was guaranteed to arrive Thursday via UPS. Spouse agreed to stay home and wait for it. Instead, we got an email from UPS tracking that it wouldn't be delivered till Friday. We had to call Cap One and arrange for a wire transfer to our local bank.
Friday, we were not home when the check was delivered--and my insane jackhole troublemaker neighbor forged my signature. UPS confirmed that the check had been delivered to "the house in back" (which is NOT ours). Neighbor must have thought better of mail theft 'cause he turned it into the police, who gave it to us.
Now Cap One wants me to send the check back at my expense via FedEx, UPS or anything with a tracking number.
I think I've had it.
Reasons I was with Cap One: 1) Better interest than my credit union or local bank; 2) The ability to open small accounts for various purchases (i.e. appliances, new car, vacation etc.)
I don't know if this should be in Ask a Mustachian. But I'm wondering what I should do. Look around for a local bank or credit union with good interest rates on savings?
Thanks for listening.