Hopefully some other Canukistanians can help me out here.
We are testing the water at QSTD and just moved one $5010 TFSA over to see what its like. Outbound from RBC we got hit with a $50 fee on the transfer.
When I called RBC to ask about the fee (their website says no fees on funds transfers, and makes no mention of any other fees) they replied that the fees were outlined in the paperwork we signed when we opened the fund. I pointed out that the new fee structure is what has us looking at moving our mortgage, bank accounts RESP's etc. out, and we want to be treated differently. They replied that fees are fees and it sucks to be us.
Then they pointed out that if I wanted to move the TFSA back to them, they would cover any fees QSTD charged since that's how a good bank works. Basically hinting that I should go after QSTD to recover the charges from RBC.
While I'm venting a little here, I'm also wondering - has anyone here had luck with getting QSTD to cover fees incurred from moving out of RBC (or any bank)? How did that conversation go? Also - since all the first tier banks are going nuts with fees right now (on regular accounts) does anyone know if the credit agencies are going the same way? We have Duca and a few others near by, and since everything is online now - why not?