Hi Switch42,
I'm in the same boat an have been looking at esuperfund as well. Have you actually gone through the process or still at the early stages? If you have, how was the process, did you pay more for a corporate trustee or did you find someone else to be a trustee, do they seem like a reputable upstanding business?
I submitted the application last week, keen to get the free setup and first year fees before end March. It seems they offer that regularly though.
Went with corporate trustee as most of the things I read said it was better long term. My partner may come across sometime in the future, depends how much money I lose :), but it's just me for now so it was my only choice anyway.
They provided all the paperwork for signing via pdf in an email, and posted them to me as well, within 3 days in regional Vic. I signed, scanned and uploaded them Friday, it was all fairly painless. There is a lot of info on each step on their website, worth reading even if you don't go with them.
It'll be a few weeks apparently until I'm up and running so a bit early to say too much, but all good so far.
I agree with mjr that ING knew what they were doing. I hope they get dragged over the coals by whoever does that as they deserve a kick up the backside.