The Money Mustache Community

General Discussion => Forum Information & FAQs => Topic started by: Dollar Slice on May 09, 2018, 08:29:22 PM

Title: Can't reset password
Post by: Dollar Slice on May 09, 2018, 08:29:22 PM
I was logged out on my laptop and phone simultaneously in spite of logging in "forever," and when I tried to log back in on my phone, it appears that I don't remember my password. I thought I did... but apparently I'm getting old :-)

Luckily my laptop had stored the password so I could log in and post. But I need to re-set it in order to log in on my phone, and I can't. I've tried the forgot password link from my phone and laptop multiple times and the reset e-mail never comes. (Yes, I've checked the spam folder.)
Title: Re: Can't reset password
Post by: Dollar Slice on May 10, 2018, 11:42:15 AM
Tried it again today, still not working... :-(
Title: Re: Can't reset password
Post by: arebelspy on May 11, 2018, 10:13:08 AM
Looks like you have a hotmail email. Microsoft (@outlook.com, hotmail, MSN) blocks emails from our domain.

Switch your email to something else (like gmail) then reset password.

PM me if you need help and I can reset it.