Just updating my findings in case anyone else stumbles across this.
So yes to the trade specific areas of the internet. Those are very helpful.
I also recommend reading things that arent specific to your industry.
I realize reddit can be toxic, and you have no way to fact someone's credentials, but ideas are free.
I find the reddit small business and entrepreneurship areas to be good reads. I prefer to read problems and solutions in other types of businesses, it gives a wider exposure.
In fact im actually stealing an idea I saw from an ecommerce thread and applying it to my HVAC business. I don't remember the names, but someone came up with a solution that measures how long a person is rummaging around an area looking for something and how often they go to that area using RFID tags and an App.
I'm going to take that into my HVAC business by adding the RFID tags to the inside of the install truck box so we are gathering data about how efficient we are by measuring:
1.) How many trips someone has to make from the home back to the truck for parts - (Measures how efficient we are on planning and packout)
2.) How long someone is digging around the truck looking for something (Measures how efficient we are at 5s of the truck workspace)
If I had stuck to HVAC only forums, I would have never had the aha moment.