Took my vacuum cleaner to a pro for service. The motor and suction parts are working fine, but there's something wrong with the self propulsion, so when I use it for floors, there's a belt slipping or something. I've fixed what I think are related problems before, but this time, I took it all apart and couldn't find the problem.
I'm about halfway between two vacuum cleaner repair shops, in opposite directions, fortunately neither very far. I ended up visiting both.
Store 1. Will do $200+ worth of service that isn't what I asked for and may not fix the problem, but it's their standard package and they cannot offer anything different/less/more specific. Really, for this old thing, you are better off getting a new vacuum. You'll like our Miele canister vacs for $1300. (Thanks, let me take down the model number and go home and research it.)
Store 2. Have you ever had it tuned up? Well, I've been doing that kind of stuff myself, belts and whatnot. Tune-up is $75. I asked to turn it on so I could explain what seems to be going wrong. He actually listened to me, and he assured me the tune-up will include inspecting and adjusting the stuff that's having the problem. I signed up for this one.
I've gotten my nickel's worth out of this machine. It came off a neighbor's curb during extra trash set-out, and I fixed the problem that landed it there. It's loud and heavy, but it's been doing its thing for 20 years now. I wouldn't mind something lighter, quieter, and more effective. But if I'm going to get the Miele, I'm going to look for a secondhand one, a floor model, or something else a fraction of the price, and warranty support be damned.
Vacuum is still in the shop, so there may be an update.