So I have a weird situation here.
My wife had an outpatient surgical procedure performed a couple months ago, and when we got the bill, they had messed up some insurance stuff on it so my wife called, and they were going to update the bill. We never got the updated bill, and when she tried to call back to follow up, she found that the business was dissolved and there was nowhere to pay the bill. She had a followup as well between when she got the first bill, and when found out the clinic was no longer operating, and we still haven't gotten the bill for the second visit.
Its a not insignificant amount of money that we owe-$1700, and it shows up on my Cigna account for the first appointment. The second appointment still hasn't shown up as a claim. The doctor is apparently operating at a different clinic in town, but it seems weird to send money to a totally separate clinic with no guarantee that it will resolve the claim.
Are we off the hook here? How do businesses usually resolve the last couple weeks of billing?