I promised I'd come back and update once the card arrived...
Spent some time at the store today and had an entertaining few minutes.
Background:
- got the temp prepaid while out of town
- local store does NOT have the cards for sale, but they are for sale in my state
- got temp card registered, got real card in mail. got it registered
Went directly to customer service. Asked to put $1500 on the card. Swiped and the register read an error message "amount to small." Ok, I said, up it to $2500 (knowing that was the daily limit.) Nope, still no go.
Got the floor manager, who was intrigued and tried it at 1500, 2000, and 2500 -- no go. They even called the help hotline for register issues and there wasn't even an option for the prepaid card that they could select...
Got the store manager on duty to come out - had never heard of the prepaid. Watched the situation and shook head. They left to do some research.
I suggested trying a really low number and ironically, that worked. In fact, it worked up to 1000. Tried to put another $1000 on the card, but got a declined message. They assumed it was on my end, but I knew it wasn't. I even called the bank to confirm and yep, it was on the store's end.
After determining that loading any more was futile for today, I left agreeing with the 1st manager that I would come back tomorrow and we'd try again.
I did however, spend a few dollars and used the prepaid and confirmed the 5% back!
I'll keep you posted.