The Money Mustache Community

Learning, Sharing, and Teaching => Ask a Mustachian => Topic started by: schimt on April 16, 2015, 01:05:56 PM

Title: Turbo Tax offering refund?
Post by: schimt on April 16, 2015, 01:05:56 PM

I read today that Turbo Tax submitted a formal appology to its customers for requiring them to upgrade to the premium version. See below. Does anyone know if this is true and have sucessfully received a refund?

Quote

TurboTax rolls back upgrade fee
TurboTax is backtracking on a controversial change that caused an uproar among customers this year, said Laura Saunders at The Wall Street Journal. Intuit, the publisher of the tax-preparation software, apologized last week after it failed to disclose a change to TurboTax's desktop and downloadable versions that forced some users — specifically those who needed Schedule C, D, E, or F forms — to update from Turbo-Tax Deluxe to versions that cost as much as $30 more. "Intuit's reversal means that next year TurboTax Deluxe desktop software will once again include Schedules C, D, E, and F." In the meantime, Intuit has vowed to waive the upgrade fee for this year's filers and issue partial refunds to existing customers.

http://theweek.com/articles/441906/how-save-money-54-great-personal-finance-tips (http://theweek.com/articles/441906/how-save-money-54-great-personal-finance-tips)

Title: Re: Turbo Tax offering refund?
Post by: MDM on April 16, 2015, 02:09:45 PM

True.  See http://forum.mrmoneymustache.com/welcome-to-the-forum/turbotax-2014-changes/ and links therein.