Hello all -
I think this is where this post should live, but feel free to correct me if I'm wrong.
To make a long story short, wife and I had Spring cell service, hated it, and switched. I attempted to return my cell phone to them (they made it nearly impossible to do so - going to the store and being told I had to do it via phone, and when on the phone they would say to go into a store). After 30 days of dealing with that, they stated that they could no longer accept the phone. After that period, they have charged my account for the value of that phone (plus the last month of service). I contend that I owe for the monthly service amount, but have refused to pay for the phone they refused to take back, and since a partial payment (paying for service and not phone) does me no good in clearing this situation, I decided to pay nothing. In total it's about $900. This is not about me not trying to pay my bills - I'm definitely not that guy. But I'm also not the guy who is going to be bamboozled.
This has been turned over to collections (which did just hit my credit recently), and I wanted to see what you all would do/how you would proceed. Again, I'm fine with paying for what I know I owe, but refuse to pay for something that I shouldn't have to pay for (the phone they didn't take back).
To add a bit of context, I can not sell the phone privately to make up the difference because it isn't worth that much on the market.
What options do I have? Pay nothing? Accept the credit hit? Pay a little bit to the collections company just to settle the matter? Other?
Thanks in advance!
