Author Topic: Switching from Republic Wireless, Moto G uncooperative  (Read 4154 times)

80Westy

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Switching from Republic Wireless, Moto G uncooperative
« on: October 21, 2015, 05:10:59 PM »
Recently ported a Republic Wireless Moto G to Ting.  Data and WiFi work. Incoming calls work. Incoming texts work. However, both outgoing calls and texts do not work, instead they pull up a window that says "Republic Wireless:  Your phone is not configured to make calls/texts.  Do you want to change this phone's plan?". If you click yes, Republic Wireless app appears. Been through tech support with Ting, and they tell me I need to root. I cannot remove app using phone settings or thru playstore.

Any suggestions?  I don't have a Delorean...

Thanks for your help.

Daley

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #1 on: October 21, 2015, 05:13:44 PM »
Yup. Buy another phone.

Welcome to the wonderful world of proprietary handsets. Yet another reason to not use Republic Wireless.

solon

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #2 on: October 21, 2015, 05:15:26 PM »
Republic phones will only work on the Republic network. Sorry.

80Westy

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #3 on: October 21, 2015, 07:46:51 PM »
It's capable of working - the incoming calls are fine.

Anyone have experience rooting?  I don't even know what it means, but I guess it will allow me to remove this cancerous Republic software.

Left

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #4 on: October 21, 2015, 07:56:50 PM »
Rooting wouldn't help, from what I've read, republic's rom is modified... as in all the parts may not be there to make outgoing calls/texts. Incoming is different.

You may need a new os flashed but it might be a hardware issue too
Better to get a new phone

80Westy

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #5 on: October 21, 2015, 08:15:38 PM »
OK, just sent a text to wife using hangouts.  That could cover the text angle. Just need to be able to make calls. Hangouts calls out just fine from her ipad. When I try to call from this phone using hangouts, it gives me the Republic Wireless:  Phone isn't configured to make calls..." error. That tells me it is trying to make a "normal" call, not a VoIP call like from the iPad.  Can't really understand why that happens. Isn't hangouts VoIP service?  This stuff not making sense to me...

Kaikou

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #6 on: October 21, 2015, 10:06:31 PM »
OK, just sent a text to wife using hangouts.  That could cover the text angle. Just need to be able to make calls. Hangouts calls out just fine from her ipad. When I try to call from this phone using hangouts, it gives me the Republic Wireless:  Phone isn't configured to make calls..." error. That tells me it is trying to make a "normal" call, not a VoIP call like from the iPad.  Can't really understand why that happens. Isn't hangouts VoIP service?  This stuff not making sense to me...

hmmm do you just want us to answer your questions? I mean did you read the posts that followed your OP?

Buy another phone.

Best Buy was selling a 3G smartphone for 7.99 yesterday. This really doesn't have to be that hard.

80Westy

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #7 on: October 22, 2015, 07:53:49 AM »
Thanks for the input.  This Moto is such a nice phone. It's hard to accept that it's worthless off Republic. I'm trying to move from denial to acceptance.

Left

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #8 on: October 22, 2015, 08:07:08 AM »
Try putting it into airplane mode then turning on just the WiFi, it might let the voip work but I doubt it. Republic does odd things to their phones to facilitate the wifi/cell handoff

You might be able to just trade it on craigslist

neo von retorch

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #9 on: October 22, 2015, 12:33:50 PM »
I sold my Republic Moto G for a small loss. You can buy another Moto G from Best Buy. The newest is $180, last year's version (which is still bigger/bigger/newer than the Republic version) is $150.

Kaikou

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #10 on: October 22, 2015, 12:47:25 PM »
Thanks for the input.  This Moto is such a nice phone. It's hard to accept that it's worthless off Republic. I'm trying to move from denial to acceptance.

I hear you. Sell it and move on to greener pastures. Might have to chalk it up to stupid tax.

Matt_D

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #11 on: October 22, 2015, 12:55:31 PM »
My Verizon Samsung S4 has similar issues with Ting (despite checking ahead of time). I can get texts, but not send SMS (I can send MMS). I can check voicemail, but only if I dial my full number. I also seem to not be getting the full 4G phone service available in my area - seems like it hops to a roaming network.

Ting people are saying it's an issue they're seeing with the S4 in particular, but I think some of it is common for other Verizon phones too - which makes me think maybe they shouldn't have told me I could switch. I might've made a different decision if I knew my existing phone wasn't going to work out...

Daley

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Re: Switching from Republic Wireless, Moto G uncooperative
« Reply #12 on: October 22, 2015, 02:21:30 PM »
My Verizon Samsung S4 has similar issues with Ting (despite checking ahead of time). I can get texts, but not send SMS (I can send MMS). I can check voicemail, but only if I dial my full number. I also seem to not be getting the full 4G phone service available in my area - seems like it hops to a roaming network.

Ting people are saying it's an issue they're seeing with the S4 in particular, but I think some of it is common for other Verizon phones too - which makes me think maybe they shouldn't have told me I could switch. I might've made a different decision if I knew my existing phone wasn't going to work out...

Ting CDMA or Ting GSM? If you somehow activated your Verizon handset on Ting CDMA, that would probably be your biggest issue as it's BYO(S)D... as in Sprint CDMA only, and I'd chock it up to network configuration issues. However, if it's Ting GSM (which I suspect), the fact that it's not working with that handset in particular... Verizon might have cocked something up in the firmware to handicap the GSM factory unlock the FCC has mandated on their LTE handsets. Could be a whole slew of reasons, but it's pretty clear it's contained to a specific model. That means it's the phone and out of Ting's hands for the most part.

That said, your problem has absolutely nothing to do with 80Westy's problem. He was trying to activate a proprietary handset from another carrier.