So my Verizon bill is usually around the $150 mark. I lowered my plan by $20 and then bought a global texting plan for both my phones. That way, I could talk to my fiance at any point. (The Army has put me in Korea). The new global texting feature was $5 per phone. I just looked at my bill, and its over $1260. I was specifically told by multiple employees that I would incur no charges beyond the $5 per line. The extra charges in question are applied to my line only, which makes me think I was lied to and roaming still applies, though I was told otherwise. My fiance is currently attempting to fix this, as a call from Korea would be $2 a minute. (Yeah, guys, I know Verizon is completely unnecessary, but I didn't want to deal with getting rid of my phone before this. Now that this has happened, no matter whether I'm required to pay this crap or not, I'm never having Verizon again. I might use Republic Wireless for when I run my business after the army. Other than that, I don't want another cell phone.) So, I've got a few questions on this. First of all, if they determine it was their company policy and I'm at fault (even though their website is wickedly difficult to extract information from), can they legally force me to pay that bill? It will wipe out my savings nearly completely, especially once you add in line cancellation fees. (Just starting out in the world and recovering from past mistakes. I'm working on saving much more now). And if I don't, will that result in legal action or what? Also, do any of you know how this stuff works? It's completely ridiculous.
In fact, my fiance just informed me I got a text on 6 Apr telling me I'd get these charges, but what the text said was that I'd get charged only if I didn't have a plan, and I thought that's what the freaking global text shit was. I'm really upset about this, and it completely screws up my plans. I was going to be able to start investing just a couple months from now, but now it looks like a few more.