Just wanted to update this because it just got more annoying.
The lawyer told me it was indeed bs. I sat on it for about a week because life got busy.
So I called the contact who first told me it needed to be updated. I escalated it up. The next person I talked to told me that he couldn't talk to me because even though there was a POA, her account was a "communication in writing only" account. And if I wanted them to reissue the check I had to send the request in writing. I have to send a snail mail letter. What the flying fuck??? So I said what do you mean in writing? Email, letter? He said it had to be a letter and then told me he couldn't even talk to me anymore.
I am so pissed off right now. I really don't need this aggravation on top of everything else in my life. I don't even know where to send the letter. I called the lawyer again, but his secretary is out for the day so hopefully calls tomorrow.