What if you cancel as opposed to letting the bill lapse? IIRC, my number can stay mine if I've cancelled service with TM in order to move it elsewhere. Is this correct?
No. That's a sure-fire way to lose your phone number. Your T-Mobile account will be automatically closed during the porting process. Your T-Mobile account must be active at the time of the port.
Oh, well, I guess I'll lose my number.
I don't know how one gets out of using T-mobile and onto AirVoice without cancelling and/or losing a number.
If I did not cancel and pay the ETF, Tmob would not unlock my phone. If I don't unlock my phone, I can't get AirVoice. At the same time, you guys are saying I should not cancel because I'll lose my number...but then I'm back in the loop that I would not have been able unlock my phone without cancelling...
What am I missing?
I kept trying to tell you that you could legally carrier unlock your Samsung Galaxy phones as they were obtained before January 2something-th, 2013 through third party unlock services on Ebay and elsewhere, and not
just through T-Mobile. You only have to unlock your phones to use the Airvoice SIM cards. Your situation was unique as they broke contract with you on service but wouldn't legally release you. Technically, you don't need
any phone, let alone an unlocked one to port your number out and onto an Airvoice SIM card. The SIM would be active, the number ported out, the ETF charged on closing of the account from
porting, and you could either dump the SIM into another carrier unlocked phone or get them to unlock after paying the ETF if you wanted.
Well, they can drag away.
Since my phone hasn't worked in 2-3 months inside my house, my phone number has become a lot less important. Since their store rep erased all my texts and contact info and then shredded my SIM card to boot, I've had no contact info.
At this point, I think there is little left for Tmob to ruin.
And, it's not your fault obviously, but this is way more complicated than it should be. All I want to be able to do is make a phone call, and I'm having to read teeny tiny IMEI numbers to a hostile Tmob rep.
I'm sorry that things deteriorated and crumbled as they have. Honestly, it's not this difficult normally, and shouldn't have been even this bad with this situation. I did what I could to try and coach you through the process... I'm sorry that I wasn't able to do better.
I am attempting to unlock three phones (two are old). If I had my non-T-mob SIM card, I would have been able to unlock it tonight. Unfortunately, I did not know I needed another SIM card so I have to wait for AirVoice to send it my way.
Again, this is not necessary.
There are service codes that can be entered to do this.