Hi,
this is my first post so sorry if it is in the wrong spot. I followed some advice on this forum and ditched my Verizon plan for page plus. I am having a terrible time porting my number though. If anyone has done this successfully can you give me any advice on if I am doing something wrong!
First I ordered the phone and said I wanted to port a number. The phone arrived and it said to call this 800 number to port. I did again and again. Everytime I was on hold for 8 minutes and then it hung up on me. So I went online to do it. I went to the porting section, added it to my cart, entered all the info and it said transaction failed- device rejected. So then I started a live chat with a rep. He told me I was using the p-esn number and to use the MEID number. So again I did that and same outcome. I do not know the difference, but I tried every number on the back of the Phone, MEID D and H and ESN D and H. Which do I use? Anyone have a similar experience that finally got it? Thanks so much for everyone's time!