So earlier today I got a Ring Doorbell motion notification and when I went to look who was at my door I saw a dude with a pressure washer spraying water all over our front door and at the Ring...! Apparently this was a company the board hired to power-wash all walls/doors/etc in the community. The guy also sprayed water at another camera (fortunately that one's fully weatherproof) I have posted above our front door (there has been an increase in package theft and burglaries in the area I'm in in the past few years). Fortunately, the Ring is OK AFAIK. Anyway, right before all this the Ring recorded him grabbing a pkg that was delivered, so it looked like he was stealing it but supposedly he was just moving it out of the way so he could spray water all over our door and porch... he put everything back after I intercom'ed him (he was up on the roof at some point for who knows what reason).
Anyway, I shot an email over to our new HOA community manager at the property mgmt company asking if notices had been left about all this and when, because normally we normally get notices of work done around our community (most of the time on our garage doors). In this case, I didn't see anything (and confirmed with a neighbor too since I've been out of town) and the community manager's response was basically "Here's the contact info for the vendor - go call them yourself" -- uhh, aren't part of the HOA dues we're paying going to this person's salary because she's supposed to be looking into these matters herself? Seems this latest property manager is trying to pawn her work off to the people she's supposed to be working for.
Was my request unreasonable or something? Shouldn't she be facilitating with the vendor to make sure they provide notices or to figure out (on our behalf) when notices should have been left? Seems pretty unhelpful to me...
EDIT: just got another email back where she was passing the buck onto the vendor: "the vendor should be performing its own project management" and "you have been provided with their information if additional problems arrive" - I'm a bit baffled that I'd have to contact a vendor that the board contracted with (and where you think the property mgmt company would step-in for oversight as they obviously have the details) regarding a simple questions about why residents didn't get notices....