Kasiki, please provide more details about your use of offsite storage / backup.
How many computers? Which operating systems!
How much data are you backing up / archiving?
Is any of the data medical (HIPPA) or require some level of high security certification or compliance?
Did you use any of the enhanced features of Crashplan, or did you only use the service for offsite backup?
In the event that you lose all of your data, do you want the backup provider to ship a HDD with your backup data? (Downloading 500GB can be a long wait!)