I wanted to see if anyone has any knowledge about hvac or experiences to share.
I bought a new furnace and AC in 2011 with a 10 year parts warranty. Only 2 summers after I bought it, the coil had a leak and they charged $840 to repair it blaming negligence of cleaning the unit. Most people I know don't clean their unit every year, so I don't know if I have a lemon or just this model is very fragile. It was only 2 summers of not cleaning it, one of those summers not really counting since it was a brand new unit. Could one year of not cleaning it, sitting up on a clean balcony, really destroy a major component?
I cringe when I turn my AC on. Sure enough, I turned it on yesterday to test it before summer starts, and it is blowing hot air again.
I didn't clean it last year, but it doesn't look that dirty. It sits on a balcony of composite wood and the whole area is surrounded by blacktop. I looked inside it and saw literally 1 leaf laying on the bottom. I was going to try hosing it off but didn't get around to it.
I have a tech coming over tomorrow, and I want to make sure I don't get ripped off again. I am comfortable with being aggressive if needed, but I have the doubt in my mind that it is my fault for not cleaning it in 2015.
Any advice appreciated!