I'm ok with refunds. Especially for people who don't know how to make every dollar they earn work for them.
He says the average refund is around $3,000. Let's face it, most people have trouble saving money anyway, so having the government hold $3000 (even interest free) until the end of the year isn't such a "bad bad bad" thing as he says... assuming the person actually saves or invests the money after getting their refund, instead of spending it on an Xbox One and 60inch TV.