Hey there smart people. I am in a bit of a time crunch and have searched the forums (poorly, I'm sure) for answers to these questions to no avail.
Situation: family member (FM) is 57 years old, on the cusp of losing job in healthcare because of medical condition (allergies to latex that prevents the use of appropriate PPE in Covid times). Currently on administrative leave with pay as of this morning for 15 days. They are being offered a transfer to any open job in the company, but cannot qualify for a promotion in title or pay, and will likely result in demotion. Cannot refuse any job offered or it will be considered a resignation. Two dependents aged 18 and 19 (complicated, but neither in college and one currently living at home). FM currently rents in MCOL area, month to month.
Problem: 40k in CC debt on 3 cards. No monthly charges, but not paying enough to make a dent in the principal. Interest ranges from 15-24%. Credit score is currently right around 700, so keeping their head above water at the moment but no chance of that if pay is reduced.
Potential solution: Family member has been offered a job and ability to rent a house in a rural area about 10 hours away. Offer is from FM's sister who owns a business and rental properties, but the rental is not vacant just yet. FM has stayed in the home before it was rented and liked it. The job sounds boring and is not in their field, but no job in their field is a possibility right now because of PPE issues. Getting more info about the job, but the monthly rent is $250 compared to current rent in this area which is $1350/month. Availability dates and details are being gathered tonight, but I am recommending they take this option seriously. Because youngest child recently graduated, this is the first time in a long time that relocation is possible (divorce agreement).
Why I need help: I have offered help with resume rebuilding and debt counseling. I have crawled my way out of debt before, but I did it the hard way because most of it was student loans. I need help negotiating with credit card companies. I've been on the FTC's website and looked at a few of their recommended credit counseling agencies. I would love to help FM avoid bankruptcy, but it's not off the table (part of this desire is definitely wanting to keep FM in good credit so they will have options other than relying on me). I'm willing, and able, to do what I can to help this person make decisions that will put out their hair-on-fire emergency, but I feel a little overwhelmed. I know they feel a lot overwhelmed, and we're starting from square one with a paper budget. I am willing to help with relocation costs, but not willing to take them into my home (again).
Question: Is there a "script" for dealing with credit card companies if you want to settle a large debt? Has Covid ruined our chances of getting to debt reduction easily? Or made it more likely? Should we ask for a freeze on the accounts? Is consolidation the key? I'm at a complete loss when it comes to credit cards. Should we just pay the fee to get a debt coach? Unfortunately, all my hours of watching Til Debt Do US Part hasn't prepared me for this real life situation :) Thanks for any pointers!