Author Topic: Help with Quicken  (Read 523 times)

Melisande

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Help with Quicken
« on: October 30, 2018, 03:34:08 PM »
I'm not sure this is the correct forum for this question, but here goes:

Does anyone know how to either 1) see what your recurring scheduled transactions are for a certain account; or 2) set up a recurring scheduled transaction? Yes, I've already looked at Quicken help and am more confused than ever. There seem to be both reminders you can set up to pay a bill and actual automatic transactions. I want to do the latter. The exact problem I have is that I don't understand why what used to be an automatic payment no long seems to be working.  Also, I'm pretty sure that I have an automatic transaction set for another important bill, but am not 100% sure and I don't want to pay 2x, then wait for a refund or worse not pay it at all.

Or, does anyone know of some other forum where I can get some answers to these questions?

One thing I am not doing is calling Quicken customer support. The last time I called them (six years ago), it took me 10 hours (yes, really) to finally figure out that the new version of Quicken (forced upgrade) no longer supported apostrophes in company names, so I had to right Mike's lawn service as Mikes lawn service.

MDM

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Re: Help with Quicken
« Reply #1 on: October 30, 2018, 06:27:00 PM »
Have you looked at Bills>Manage Bills & Income Reminders (Ctrl+J)?

reeshau

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Re: Help with Quicken
« Reply #2 on: October 31, 2018, 07:29:58 AM »
Are you saying you want to use Quicken bill pay--that is, to have Quicken make the payment?  Or just to have Quicken track some automatic payment without you having to acknowledge the reminder?  If yes to the first, what version of Quicken do you have?  It is one "trick," whether driven by technology or not, to have bank connectivity "expire" for older versions.

Quicken has undergone significant changes--no longer owned by Intuit (who gave it up for Mint--irony) but now by former Intuit employees in an independent company.  I have not tried their support service yet, but I do think it's pay-by-the-minute now.  I have Quicken 2017, and have not upgraded again as the new model is an annual subscription.

Melisande

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Re: Help with Quicken
« Reply #3 on: October 31, 2018, 10:01:17 AM »
Are you saying you want to use Quicken bill pay--that is, to have Quicken make the payment?  Or just to have Quicken track some automatic payment without you having to acknowledge the reminder?  If yes to the first, what version of Quicken do you have?  It is one "trick," whether driven by technology or not, to have bank connectivity "expire" for older versions.

Quicken has undergone significant changes--no longer owned by Intuit (who gave it up for Mint--irony) but now by former Intuit employees in an independent company.  I have not tried their support service yet, but I do think it's pay-by-the-minute now.  I have Quicken 2017, and have not upgraded again as the new model is an annual subscription.
I want certain bills paid automatically just like the other ones are done automatically on my system. In other words, it is more than just a reminder. However, I am not sure whether or not Quicken does this or whether it is set up with the bank and Quicken just records the bank's automatic payment. Or maybe it is through the company itself. I suppose I should just call around and try to figure it out.

reeshau

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Re: Help with Quicken
« Reply #4 on: October 31, 2018, 10:19:39 AM »

I want certain bills paid automatically just like the other ones are done automatically on my system. In other words, it is more than just a reminder. However, I am not sure whether or not Quicken does this or whether it is set up with the bank and Quicken just records the bank's automatic payment. Or maybe it is through the company itself. I suppose I should just call around and try to figure it out.

There are 4 ways you could do this.
1) Quicken can do this, but it's an add-on service unless you own a Platinum package
2) You can give your account information to your biller, and they can do it.  (aka direct debit)
3)  You give your biller your credit card info, and run it through the card
4) Your bank can do this, most likely.  This gives a consistent interface, and keeps you in control of the process.

you can detect my bias in the descriptions...

In the case of #4, then you would see that in Quicken when you download your bank transactions.  One caution here:  if you do this without reminders, then Quicken's view of your cash flow will be blind to these.  I personally use the reminders, even though I pay bills through #4, so that I have both notification ahead of time that they are coming. (particularly for annual things, rather than monthly things)  When your transactions come in, Quicken will prompt you about the reminders, though, when it thinks it has found a match.  It is your choice which is more useful / less annoying.

#1 is detailed at http://quickenbillpay.com/