jplee3, I don't know where you are, but many US state universities have extension labs that do outreach for this sort of thing. Wisconsin's extension entomology services are here:
http://labs.russell.wisc.edu/insectlab/The head of the lab even takes call-in questions on a monthly public radio show.
Look for one at your state U.
Also note that university extension labs and offices offer many other services, like plant and plant disease diagnose, water quality testing, etc