Since OP was about Lay-Z-Boy, I have a story to share. Our furniture was mostly hand-me-downs, except for a zero g chair (mine) and an oversized LayZBoy that is DW's. She got it circa 2002. When DS was on his way, we thought we should upgrade, as we expected more visitors to see him, and we wanted things that would...resist his messes. We liked the chair, so bought LayZBoy for the living room. We even bought a new chair--same model, but in a matching color. (We did not dispose of the old chair; it went to the library / movie room)
Long story short, new chair was a hangar queen. The left side main structure kept breaking. Despite repeated (free) repair attempts, it kept recurring. LayZBoy would not take it back, and we didn't want more of the same. On closer inspection, the solid wood of the old chair was replaced with plywood, which kept splintering.
When we moved to Ireland, we had to downsize. Old chair actually went with us, even though it is comically large for an Irish sitting room. (So was the 50" TV. Looked like a drive-in theater screen) New chair went to donation; whether they did something with it, or threw it out, we don't know. (Problem was disclosed to them--not passing along problems. Would have trashed it, otherwise)
We reupholstered old chair 2 years ago. Yes, it cost nearly as much as a new chair, because all the cushioning has to be replaced, too. But it is something we can depend on, and we are very happy with it.
Now, if only we had discovered this before we gave away the super comfortable, large-enough-for-me-to-stretch-out-on, orange paisley 1970's couch we got from DW's parents. That would be something I would love to have back. And reupholster.
To be fair to them, we have not had any problems with the two couches we also got from LayZBoy. The love seat has crossed the Atlantic twice, and been none the worse for the wear.