Author Topic: Anyone use DSL Extreme?  (Read 2937 times)

naners

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Anyone use DSL Extreme?
« on: July 21, 2013, 07:28:00 PM »
I'm looking into alternatives to Verizon and Cablevision for internet at my new pad in Brooklyn. As per IP Daley's suggestion, I'm looking at DSL Extreme, but it seems a bit dodgy*. Anyone have experience with them?

* Option 1: DSL Extreme for internet plus regular Verizon phone line. Cost is about the same as just going through Verizon or Cablevision.
Option 2: "Dry loop"  DSL without a phone line. That would be cheaper, but the DSL Extreme site has all sorts of nasty warnings about the installation (it may take 2-4 weeks to get installed; you may need to pay to have a technician do wiring). AND the better price is only available on a 12 month contract, so if you have problems you can't cancel. And there are lots of horror stories on the internets from people whose service never worked. Hence my question about whether anyone has experience with them.

Thanks all!

Daley

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Re: Anyone use DSL Extreme?
« Reply #1 on: July 21, 2013, 09:08:54 PM »
If I may make a suggestion: If you're concerned about going dry loop, find out the install costs to go with the full price for the first month to get the service installed. You can always switch to the annual contract afterward if you want to run with the lower price.

As for wiring, frequently, the phone company doesn't even disconnect the line going into the demarcation box after folks move out (let alone anywhere else, which would be on the telco end and none of your cost or concern). As long as the prior tenant didn't use FiOS and there's no corrosion on any of the connectors in the house (easy to check for and fix), you should be fine. Easiest way to check before even ordering is to use a multimeter to check for voltage. If you're getting 48VDC across the green (+) and red (-) even without a dialtone, you know all the wiring is up and running already between your house and the Central Office, and it's just a matter of "tossing a switch" to turn on the DSL service. (We dropped AT&T DSL for Cox cable two years ago, and we still have phone voltage on the house jacks.)

Alternately, if you're really worried, check into pricing on having Verizon install and fire up DSL service. Have them install and run that for a month or so, and then just switch over to DSLExtreme from there. (This might not be possible, I don't believe Verizon personally offers dry loop anymore... but it never hurts to check.)

Finally, I'd dealt with them on behalf of my grandmother for nearly three years in a Verizon area. She had decided to keep phone service, but had never had any sort of internet to her home before the DSLExtreme install than dial-up. With the exception of a bit of an issue between it and her PERS system (I wasn't local, so I couldn't fix it even though I knew what the problem was - her internet connection would drop when the monitoring company would "check in" - the PERS box never got a proper DSL filter), it worked fine. IIRC, when it came time to pull service last year while she was in the middle of a contract, my aunt and uncle mentioned no difficulty terminating service with no penalties due to circumstances.

Just approach it smartly, do a bit of prep-work, and don't go under contract to save $10 a month until after you know it works.
« Last Edit: July 21, 2013, 09:14:57 PM by I.P. Daley »

naners

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Re: Anyone use DSL Extreme?
« Reply #2 on: July 22, 2013, 09:15:38 AM »
Hi Daley - thanks again for the excellent advice! I will look into your suggestions and then post back here for posterity.